Privacy Policy

This Privacy Policy outlines how Printfromyoursofa.co.uk Ltd (owner of printfromyoursofa.co.uk) uses and protects any information that you give Printfromyoursofa when you use this website: www.printfromyoursofa.co.uk

Printfromyoursofa is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Printfromyoursofa may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1^st November 2018.

What we collect

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode
Order history
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We use your information to process orders which you have placed on the website.
We may use the information to improve our products and services.
If you agree to receive promotional emails from us, we may send promotional emails about new products, special offers or other information relating to Printfromyoursofa products which we think you may find interesting.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file, which asks permission to be placed on your computer's hard drive. Once you agree, the file is added. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. For example, we use cookies to remember which items you have placed in your shopping basket as you move from page to page.

A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.

Cookies which are used on this website:

ASP.NET_Sessionid (Session Cookie, lasts 20 minutes)
SqlAuthCookie (Persistent Cookie, lasts 30 minutes)
_utma, _utmb, _utmc, _utmz (Google Analytics cookies, used to collect anonymous data on website users –e.g. number of unique visitors per day, number of pages visited, website browser used).

Session cookies allow websites to link the actions of a user during a browser session (while your web browser remains open). They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored longer term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies

Persistent cookies are stored on a user's device in between browser sessions (when you close your web browser and come back to it at a later time or date) which allows the preferences or actions of the user across a site to be remembered. This can speed up or enhance your experience of the services or functions offered.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by logging in to your account and amending your preferences in ‘My Account’ > ‘My Personal Information’ section of the website, or alternatively by emailing us at hello@printfromyoursofa.co.uk

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information relating to Printfromyoursofa.co.uk Ltd and other Printfromyoursofa products if you have given your permission to do so.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, using hello@printfromyoursofa.co.uk We will promptly correct any information about you which you report as being incorrect.